Role of an Independent Tenant Advisor in UK


A tenant advisor is the person with specialist knowledge and skills who you can depend on to fins solution for the problems that affect housing services. Tenants need to be well informed of their rights and responsibilities and must have the necessary know how and skills to be a part of decision making processes. Independent Tenant advisor helps the tenants in understanding the details of housing stock options for appraisal, housing stock transfers etc. Responsibility of an ITA.

An ITA provides objective, independent and impartial advice to tenants. They ensure that the information which is passed to the T is true, accurate and complete. They cut out the jargon and make sure that the T understands the terms, conditions of the proposals etc. clearly. TA clarify issues and queries the T might have in simple terms and ensures that the tenants are kept engaged and in loop at key stages of decision making processes.

TA communicate with tenant’s comprehensively and they along with the meetings, emails, free phone helplines they also have informative websites. Their job is to simplify processes, allay fears and empower the clients with right information so that he or she is able to ask right questions at right time.

A TA helps the tenant in understanding the implications of the decisions of Landlords or the council whoever is in charge of the housing, be it stock transfer or anything else. He ensures that all possible options and processes are measured and scrutinized and the best way forward is chosen. Tenants have a say in decision making and Tenant’s advisor enables him to find the right course. He looks after the interests of tenants and negotiates to get the best possible deal from landlords. Even if a tenant is not moving to a new location it makes sense for him to hire a TA. Landlords try to maximize their returns and hire professional leasing agents to sign a tenant at higher rate.

By having a TA by your side you can ensure that renewal process is smooth and successful. TA understand the market and have negotiating skills that helps them leverage their talents. TA represents tenant and can help save time and money with their negotiating skills on renewals of existing lease without causing any kind of stress and strain to your relationship with your landlord. He also facilitates lease negotiations with attorneys. Independent tenant’s advisor also provides post occupancy services